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Catalog Details

OFTC 1234 - COMMUNICATION IN TECHNICAL SERVICES
This course is designed to provide a foundation in customer and employee service. Students will examine skills and attitudes necessary to successfully interact with the public and coworkers. The course will focus on effective written and oral communication skills, valuable soft skills necessary to meet customer/coworker needs, and the importance of serving as a positive representative in the office/business setting.

Lecture
Description This course is designed to provide a foundation in customer and employee service. Students will examine skills and attitudes necessary to successfully interact with the public and coworkers. The course will focus on effective written and oral communication skills, valuable soft skills necessary to meet customer/coworker needs, and the importance of serving as a positive representative in the office/business setting.
Prerequisites N/A
Corequisites N/A
Fees N/A
Credits 3.00
Credit Types Audit, Dual Credit, Forgiveness, Non Credit, PassFail, Standard

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